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Terms of Service

Acceptance of Terms

By accessing or using Jotium, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, do not use Jotium.

Description of Service

Jotium is an AI assistant platform that provides productivity, automation, and research capabilities through a conversational interface and user authorized integrations. The Service is intended for users who are at least 13 years old or 16 where applicable and have the legal capacity to enter into binding agreements.

User Accounts

  • You must provide accurate, current, and complete information during registration and keep your account information updated.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Notify us immediately of any unauthorized use or security breach of your account.
  • We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

Memory and Personalization Features

Jotium offers advanced memory capabilities that help personalize your experience by remembering important information from your conversations. These features are available to PRO and Advanced plan users.

  • Conversation Memory: Our system can retain relevant context from your interactions to provide more personalized responses over time. This includes remembering preferences, important details, and conversation history.
  • Fact Extraction: With your permission, Jotium can identify and securely store key facts about you (such as preferences, interests, or important information) to enhance future conversations.
  • Security Measures: All memory data is encrypted and stored using industry-standard security practices. You have full control over what information is stored and can delete memories at any time.
  • Plan Restrictions: Memory features are only available for PRO and Advanced plan users. Free users will have basic functionality without memory retention.
  • Data Control: You can view, manage, and delete stored memories through your account settings. Memory data is never shared with third parties.

Security Measures for Integrations

  • Encryption in transit (TLS) and at rest for sensitive data including OAuth tokens.
  • httpOnly, same-site cookies for OAuth state and a minimal callback attack surface.
  • Strict redirect URI validation and scope minimization for least-privilege access.
  • Input validation, outbound request scoping, and monitoring for abuse.
  • Audit logging of connection events and token lifecycle operations where appropriate.

User Content

  • You retain ownership of all content you submit, upload, or generate through Jotium.
  • By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, display, and transmit your content as necessary to operate and improve Jotium.
  • You are solely responsible for the legality, reliability, and appropriateness of your content.
  • We reserve the right to remove or restrict content that violates these Terms or applicable law.

Third-Party Services

  • Jotium may integrate with third party services at your request. Your use of these integrations is subject to the terms and privacy policies of those third parties.
  • We are not responsible for the content, functionality, or security of third-party services.
  • Any data shared with third-party services is at your discretion and risk.

Connected Accounts and OAuth

  • Authorization: When you connect a provider (e.g., Google, GitHub, Slack, X, Zoom, Airtable, ClickUp, Asana, HubSpot, LinkedIn, Supabase), you authorize us to use OAuth tokens to perform actions you initiate within Jotium. We request only the scopes necessary for the selected features.
  • Security: Tokens are stored encrypted at rest and accessed only by backend services to fulfill your requests. We validate redirect URIs and use short-lived, httpOnly state cookies during the OAuth flow to mitigate CSRF.
  • Token lifecycle: Where refresh tokens are provided, we securely obtain new access tokens as needed. Some providers issue non-expiring tokens; in those cases, tokens remain active until you revoke access.
  • Your responsibilities: You are responsible for reviewing requested scopes, keeping provider credentials secure, and complying with the provider’s terms. You may revoke access at any time via Jotium settings or the provider.
  • Disconnection and deletion: Disconnecting a provider removes stored tokens and stops further access. Deleting your Jotium account removes stored tokens, subject to legal retention obligations.

Intellectual Property

  • All rights, title, and interest in Jotium, including its software, design, trademarks, and content (excluding user content), are owned by us or our licensors.
  • You may not copy, modify, distribute, sell, or lease any part of Jotium without our prior written consent.
  • Any feedback or suggestions you provide may be used by us without obligation or compensation to you.

Termination

  • We may suspend or terminate your access to Jotium at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to the Service or users.
  • You may terminate your account at any time by contacting support or using available account deletion features.
  • Upon termination, your right to use Jotium will immediately cease, but certain provisions (e.g., intellectual property, disclaimers, limitation of liability) will survive.

Disclaimers and Limitation of Liability

  • Jotium is provided "as is" and "as available" without warranties of any kind, express or implied.
  • We do not guarantee that the Service will be uninterrupted, error-free, or secure.
  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Jotium.
  • Our total liability for any claim related to the Service will not exceed the amount you paid us (if any) in the past 12 months.

Indemnification

You agree to indemnify, defend, and hold harmless Jotium, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the Service or violation of these Terms.

Modifications to Service or Terms

We reserve the right to modify or discontinue Jotium or these Terms at any time. We will notify you of significant changes by email, in app notice, or other appropriate means. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of your jurisdiction. Any disputes arising from these Terms or your use of Jotium will be resolved through binding arbitration or courts, as applicable, in accordance with local law.

Contact Us

For questions, legal notices, or support, please contact us at support@jotium.com.