Privacy Policy
Transparent data practices for a more intelligent partnership.
01.Introduction
Jotium ("we", "our", or "us") is dedicated to protecting your privacy while providing a premium AI experience. This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform, including our specialized AI memory and fact-extraction systems.
By using Jotium, you acknowledge that your data is handled with the highest standards of security and transparency. We comply with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
02.Information We Collect
Directly Provided Data
- Account Information: Name, email, profile photos, and encrypted credentials.
- Communications: Full chat history, voice transcriptions, and document uploads.
- Personalization: Custom instructions and preferences shared explicitly with the agent.
Third-Party Integrations
When you connect services (Slack, Gmail, GitHub, etc.), we request minimum scopes and store OAuth tokens encrypted at rest.
- Contextual Data: Messages, files, and calendar events used exclusively for your requests.
- Metadata: Timestamps and source identifiers for synchronized information.
03.AI Memory & Knowledge Graph
Our architecture includes advanced, user-specific memory systems designed to personalize your interaction without compromising privacy.
Fact Extraction
Our engine extracts semantic "facts" (e.g., project deadlines, preferences) which are stored in an encrypted Knowledge Graph.
Vector Embeddings
Memories are converted to numerical vectors for fast semantic retrieval. These paths are unique to your account and never shared with other users.
Retention & Pruning
We apply automated decay to old memories. You can manually correct or delete any stored fact in your dashboard.
Multimodal Processing
Images, PDF, and Audio are processed for OCR and extraction. Original files are protected by the same security tier as your chats.
04.Security & Encryption
We employ enterprise-grade security protocols to safeguard your data. This includes:
- AES-256 EncryptionData at rest is secured using industry-standard AES-256 encryption.
- TLS 1.3 TransportAll data in transit is protected via modern TLS 1.3 protocols.
05.Your Rights (GDPR & CCPA)
Regardless of your location, we provide comprehensive tools for you to exercise your privacy rights:
Right to Data Portability (Article 20)
Through our "Export My Data" tool, you can receive a machine-readable JSON file containing all your conversations, facts, and knowledge graph entities.
Right to Erasure (Article 17)
Our "Clear My Memory" function permits the immediate and permanent deletion of all facts, vector embeddings, and personal data from our systems.
Privacy Compliance
Questions regarding this policy or specific data requests can be directed to our Privacy Officer.